Accurate Telecom awarded a Metallic medal within the Nationwide Contact Center Improvement Awards
The UK’s fastest growing B2B telecommunications company True Telecom () is still recognised getting a Metallic Medal in the united kingdom wide Contact Middle Enhancement Awards hosted in the Directors’ Driver (). Inside the th of June, Accurate Telecom visited the honours Judging Morning, which proceeded to go alongside the united states wide Contact Middle Improvement Summit within the Hilton DoubleTree Ealing, Traditional western London. To qualify for the judging morning, Accurate Telecom submitted a term item to the Directors’ Driver summarising their speak to centre improvement energy and outcomes. For the purpose of the honours procedure, a speak to center improvement had been thought as a confident modification to 1 or higher of the huge performance styles which includes; operational effectiveness, worker encounter and consumer encounter.
Inside the judging day, entrants had an allotted time for it to give a -tiny demonstration from the contact centre improvement initiative and outcomes for some -panel of three judges, in addition to a small audience of peers who acted as the fourth judge. Following -minute demo, each entrant had been asked some queries in the judging -board. Following Judging Morning, the judges’ scars and the complete results were delivered with a reside online Honours Marriage ceremony webcast on July 5th.
Stuart Griffiths, CEO of Real Telecom commented, It truly is a pleasure to be awarded using a metallic medal in the united kingdom wide Contact Middle Improvement Honours . We’ve been very pleased using the progress developed by our CUSTOMER CARE Team along with the energy and dedication our employees positioned into their duties at Accurate Telecom, to be sure we offer the most effective customer experience achievable.